Features
Security and privacy
EU hosting, GDPR compliance, a DPA on request, and recordings that are never used to train models.
Recordings are among the most sensitive files an organisation handles: they contain client conversations, medical consultations, and legal statements. The default assumption should be that your data stays yours.
Data is hosted in the EU, we operate under GDPR, and a Data Processing Agreement is available. Your recordings and transcripts are never used as training data — not on paid plans, and not on the free one either.
Never trained on your data
No exception for the free tier. Your audio does not improve anyone else's model.
EU hosting and data residency
Processing and storage inside the EU, under GDPR.
DPA available
A Data Processing Agreement for organisations that need one on file.
Deletion under your control
Delete a file or an account and the data goes, including source recordings.
Questions
What people ask about security and privacy before they rely on it.
Is "never trained on your data" a setting I have to enable?
No. It applies to every account including Free, and it is written into the DPA rather than left as a toggle.
Where exactly is data processed?
Inside the EU, under GDPR. For stricter requirements, the Enterprise plan runs entirely inside your own infrastructure.
What happens when I delete something?
The transcript and the source recording both go. Deleting an account removes its content.
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